Terms and Conditions

Terms of Trade

Terms & Conditions of Trade 


Specialist Restoration Supplies Limited (the Seller) agrees to sell and the customer (the Buyer) agrees to buy goods ordered through coopersstripclubshop.com


By placing an order through the Seller the Buyer is deemed to accept the terms and conditions of trade. Upon acceptance of these terms and conditions by the Buyer the terms and conditions are irrevocable and can only be rescinded in accordance with the terms and conditions or with the written consent of the Seller.

None of the Seller’s agents or representatives are authorized to make any representations, statements, conditions or agreements not expressed by the Manager of the Seller in writing nor is the Seller bound by any such unauthorized statements.


The purchase price is for the goods supplied and does not include their application on any project, or any labor involved in doing such.

The Seller reserves the right to revise prices at any time prior to accepting the Buyer’s order.

The prices are given in United States dollars unless otherwise stated.

Once the Seller accepts the Buyer’s order, The Buyer is bound to pay the Seller the price of that order.

A quotation does not give rise to a binding contract until the Buyer places an order which the Seller subsequently accepts.

Goods and Services

The Goods and/or Services are as described on the invoice, quotation, or any other order forms as provided by the Seller to the Buyer

Volume Recommendations and Expected Coverage

The expected coverage indications that the Seller may provide are suggestions only from the Seller’s own experiences. Actual coverage the Buyer may achieve can be in some cases different due to variable factors of the Buyers project such as the thickness of coatings, the expertise of the applicator doing the work with the products and methods we suggest, and other factors such as temperature causing evaporation, run off etc. In no cases shall the Seller or its suppliers be liable for any loss or damage resulting either directly or indirectly from the failure of a recommendation to complete the area specified.


At the Seller’s sole discretion the Price shall be as indicated on any invoices provided by the Seller to the Buyer in respect of Goods and/or Services supplied or as indicated to the Buyer at the customer checkout. Payment is due in full at the time of checkout.

The Buyer cannot withhold payment or make any deductions from any amount the Buyer owes the Seller without the seller’s prior written consent.


Where the Seller agrees to transport the goods to a specified place, the Seller will deliver, or arrange delivery of, the goods to that place. Except where otherwise agreed, the Buyer will pay for all resulting transportation costs. The Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.

The Courier who delivers the Buyer’s order will be instructed by the Seller not to leave the Goods unattended at the delivery address unless the Buyer has requested otherwise in writing. In requesting an unattended delivery the Buyer accepts full liability of the goods from the possible theft, damage or loss of the Goods.

Where the Buyer directs the Seller to deliver the goods to a rural address that requires the goods to be transferred to the Rural Delivery Service, then the Buyer accepts full liability for the possible loss of the Goods.

The failure of the Seller to deliver shall not entitle either party to treat this contract as repudiated.

Defects and Faulty Product

The Buyer shall inspect the Goods on delivery and shall within seven (7) days of delivery notify the Seller of any alleged defect, shortage in quantity, damage or failure to comply with description or sample. The Buyer shall afford the Seller an opportunity to inspect the Goods within a reasonable time following delivery and before any use is made of them. If the Buyer shall fail to comply with these provisions the Goods shall be conclusively presumed to be in accordance with the contract and free from any defect or damage which would be apparent on a reasonable examination of the Goods and the Buyer shall be deemed to have accepted the Goods.

Return of Goods

Goods are not returnable where the Buyer changes their mind, downsizes their project or has purchased excess product.

Faulty goods will be subject to the Sellers normal return procedures for the specific brand being returned. Once returned by the Buyer to the Seller, the faulty goods will be inspected and if found to be faulty will be replaced or refunded.

All goods to be returned must have a Goods Return Authorization issued by the Seller. The issue of a Goods Return Authorization does not guarantee that the Seller will accept the return.

The Buyer is liable for all delivery and insurance charges incurred in respect of the returned goods.

Any goods classed as Dangerous Goods (DGs) must not be returned by the Buyer to the Seller without the additional Dangerous Goods Declaration documentation attached to the goods before transit as required by law. This will be provided by the Seller only when the Goods Return Authorization is issued.

Consumer Guarantees Act

This agreement is subject, in all cases except where the customer is contracting within the terms of a trade/business (which cases are specifically excluded), to the provisions of the Consumer Guarantees Act 1993.


Risk of loss, damage or deterioration of or to the goods passes to the Buyer on delivery.

Ownership of the goods remains with the Seller and does not pass to the Buyer until the Buyer pays all amounts the Buyer owes to the Seller or the Buyer resells the goods in accordance with these terms.

If any of the Goods are damaged or destroyed prior to property in them passing to the Buyer, the Seller is entitled, without prejudice to any of its other rights or remedies under these Terms and Conditions of Trade (including the right to receive payment of the balance of the Contract Price for the Goods), to receive all insurance proceeds payable for the Goods. This applies whether or not the Contract Price has become payable under the Contract. The production of these terms and conditions by the Seller is sufficient evidence of the Seller’s rights to receive the insurance proceeds without the need for any person dealing with the Seller to make further enquiries.

While ownership remains with the Seller the Buyer must store them separately or clearly identify them as belonging to Specialist Restoration Supplies Limited.


It is the intention of the seller and agreed by the Buyer that property in the Goods shall not pass until

The Buyer has paid all amounts owing for the particular Goods, and

The Buyer has met all other obligations due by the Buyer to the Seller in respect of all contracts between the Seller and the Buyer, and that the Goods, or proceeds of the sale of the Goods, shall be kept separate until the Seller shall have received payment and all other obligations of the Buyer are met.


The Seller may cancel this contract at any time before the Goods are delivered by giving written notice. On giving such notice the Seller shall promptly repay to the Buyer any sums paid in respect of the Price. The Seller shall not be liable for any loss or damage whatever arising from such cancellation.

Use of Information

The Buyer agrees that the Seller may give any information to the Seller’s agents or suppliers who may need this information to process, dispatch or deliver the Buyer’s order.

The Buyer must notify us of any change in circumstances that may affect the accuracy of the information the Buyer provides to the Seller or our group of companies. (If the Buyer is an individual, i.e. a natural person, then the Buyer has rights under the Privacy Act 1993 to access and request the correction of any personal information that we hold about the Buyer).

No Liability

The Seller shall not be liable for any delays or failure in complying with any obligation imposed on them under any contract or for any loss or damage (including indirect or consequential loss of profits, data or damage) as claimed by the Buyer.

Should any liability in relation to this agreement (or the goods supplied under this agreement) be imposed on Specialist Restoration Supplies Limited for any reason, the Seller’s total liability to the Buyer is limited to the price of those goods and services supplied by the Seller to which the liability relates. The Seller will not, in any case, be liable for any consequential or special damages, including loss of business profits.

If the Seller is unable to provide its obligations under the terms of this agreement by reason of strike, lock-out, riot, industrial action, fire, storm, pandemic, operation of law or other cause beyond the Seller’s control, then the Seller is released from its obligations under this agreement.

The Buyer acknowledges that many of the products supplied by the Seller can easily cause damage to other property in the vicinity or under the surfaces where the Buyer or user may apply the products. It is the Buyers responsibility to ensure suitable protection is in place and sufficient test areas are tried to minimize any potential damage. As the Seller has no control on the actual use of the Goods, the Seller accepts no liability for damage to such property.

The Buyer accepts responsibility for the safe storage of the Goods and to undertake whatever measures are necessary to ensure the safety of people and property. The Buyer agrees to indemnify and hold the Seller harmless from any loss or action resulting from injury to people or damage to the Buyer’s property or any property where the Buyer uses or stores the products, or other incident in respect to the Goods. Use products within the recommended time frame as stated on the product labels.

Professional Use Only

The products sold by Specialist Restoration Supplies are designed for professional use. These products are intended to be used by individuals who possess the requisite experience, knowledge, and technical skills necessary for the proper handling, application, and operation of such items. As a customer of Specialist Restoration Supplies, you acknowledge that the products purchased are intended for use by professionals in their respective fields and are not recommended for non-professional use.

By accepting these terms, you certify that you will use the product in accordance with its intended professional use and will comply with all local, state, and national safety standards and regulations applicable to the use of the products. You further acknowledge that misuse of these products can lead to injury or damage. Specialist Restoration Supplies is not responsible for any injury, loss, damage, or expense arising out of or relating to the misuse of the products, or use by individuals not competent to handle these professional-grade items.


The Buyer hereby indemnifies and will keep the Seller indemnified against all obligations and liabilities incurred by an act or omission by the Buyer in relation to this agreement

Other Agreements

These terms apply to all transactions where the Seller supplies goods to the Buyer.

This agreement supersedes the terms of all prior agreements, understandings, representations or warranties previously given by the Seller or any agent of Specialist Restoration Supplies Limited in respect of goods.

If there is any inconsistency between these terms and any order submitted by the Buyer or any other arrangement with the Seller, these terms prevail unless otherwise agreed by the Seller in writing.

If at any time any provision of this agreement becomes illegal, invalid or unenforceable neither the legal validity nor enforceability of the remaining provisions shall in any way be affected or impaired.


If the Seller exercises or fails to exercise any right or remedy available to the Seller, this shall not prejudice the Seller’s rights in exercising that or any other right or remedy. Waiver of any term of the contract must be specified in writing by the Seller and signed by an authorized person.


The Buyer may not transfer or assign all or any of the Buyer’s rights or obligations under this contract without the Seller’s prior written consent.

Compliance with Local Laws and Regulations

It is the Buyers responsibility to ensure that any products purchased from the Seller are legal for use or possession in the buyers specific country, state, province, or other applicable jurisdiction. Before making a purchase, the buyer is expected to conduct all necessary research to ascertain whether the possession, use, or resale of our products is lawful in your area.

By accepting these terms, the Buyer agrees that they are solely responsible for any legal issues or penalties that may arise due to non-compliance with local laws and regulations. The Seller will not be held liable for any legal repercussions, penalties, or confiscation of goods that may result from the violation of such laws and regulations.

Governing Law

This contract and its terms are governed by, and shall be construed in accordance with, the laws of New Zealand. Both parties submit to the exclusive jurisdiction of the courts of New Zealand.

Amendments to Terms

The Seller reserves the right, in its sole discretion, to revise, update, change, modify, add to, supplement, or delete these terms and conditions at any time and for any reason, with or without prior notice. Such changes will be effective immediately upon posting on our website, or by any means of notification that we may see fit. It is your responsibility to periodically review these terms and conditions for changes.

Website Content and Updates

The Seller makes every effort to keep the information on its website current and accurate, however, the content may sometimes be out of date, incomplete, or contain errors. The Seller reserves the right to update, change, or remove content on our website at our discretion and at any time without prior notice. However, please note that any of the content on our website may be out of date at any given time, and that the Seller is under no obligation to update it.

While the Seller strives for accuracy, it does not warrant, guarantee, or make any representations regarding the reliability, accuracy, or completeness of the information presented on its website. Therefore, the Seller disclaims all liability and responsibility arising from any reliance placed on such materials by any visitor to our website, or by anyone who may be informed of any of its contents.

Website Availability

While the Seller strives to ensure that its website is normally available 24 hours a day, the Seller does not guarantee that it, or any content on it, will always be available or be uninterrupted. Access to the Sellers website is permitted on a temporary basis. The Seller may suspend, withdraw, discontinue, or change all or any part of our website without notice.

The Seller will not be liable if for any reason our website is unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have access to our website.

It is understood that due to the inherent nature of the internet and electronic communication, there may be times when access to our website may be interrupted, delayed, or otherwise limited. The Seller cannot be held liable for any damages or implications caused by the unavailability of its website at any time or for any period.

Intellectual Property Rights

All intellectual property rights in and to our website and its entire contents, (including but not limited to all information, text, displays, images, video, and audio, and the design, selection, and arrangement thereof), are owned by the Seller, its licensors, or other providers of such material and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

The Seller and its associated logos are our registered trademarks, and they may not be used without our express written permission. All rights are expressly reserved. You must not use any part of the content on our website for commercial purposes without obtaining a license to do so from us or our licensors. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

Links to Our Website

You may link to the Sellers homepage, provided you do so in a way that is fair and legal and does not damage the Sellers reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on the Sellers part where none exists. You must not establish a link from any website that is not owned by you. The Sellers website must not be framed on any other site, nor may you create a link to any part of the Sellers website other than the home page.

We reserve the right to withdraw linking permission without notice. If you wish to make any use of material on the Sellers website other than that set out above, please address your request to [email protected]

Third-Party Links

The Sellers website may contain links to third-party websites or resources. These links are provided for your convenience only and are not an endorsement, sponsorship, or recommendation by The Seller.

The Seller has no control over the contents of those websites or resources and accepts no responsibility or liability for them or for any loss or damage that may arise from your use of them.

When accessing these third-party sites, you do so at your own risk and subject to the terms and conditions of use for those websites. It is strongly advised that you review the privacy policy and terms and conditions of every site you visit. The Seller is not responsible for the content, products, or services on or available from those websites or resources or links displayed on such websites.


The Buyer agrees to take care of all necessary matters with their insurers regarding the use and storage of the Goods and any part of the Goods classed as dangerous Goods.

The Buyer shall not set off against the Price amounts due from the Seller whether under the applicable contract of sale or otherwise.

The provisions of the Contractual Remedies Act 1979 shall apply to this contract as if Section 15(d) of the Act which states that nothing in the Act shall affect the Sale of Goods Act 1908, were omitted from the Contractual Remedies Act 1979.

The Seller may license or sub-contract all or any part of its rights and obligations under this contract without the Buyer’s consent.

Shipping Policy

Shipping Policy

Free Express Delivery for USA, Canada, Mexico, Asia, New Zealand & Australia orders over USD$149,

Free Express Delivery for UK, Ireland orders over USD$149,

Discounted Express Shipping for Europe & Rest of the world


Dispatch Turnaround
We endeavor to dispatch your order within 2 working days after your order and payment is confirmed. Where possible we will try and dispatch your order the same day, but this cannot be guaranteed.

Incomplete Orders
We endeavor to ship your entire order complete. In rare cases where some items are out of stock and will not be available for the first 48 hours after your order is confirmed, we will ship everything possible and then ship the back ordered items as soon as possible afterwards and notify you of the new likely dispatch date. In these cases, we will pay the extra shipping charges. If we feel that a significant part of your order is affected, we will contact you first for instructions.

Your order will be shipped with a packing slip. If any items are damaged or missing please contact us immediately.

Courier Delivery Service – New Zealand Orders
All New Zealand orders are shipped via New Zealand Couriers, Post Haste or New Zealand Post to the specified delivery address that you provide with your order. Orders to North Island New Zealand are sent on a 1 Business day service. Orders to South Island New Zealand are sent on a 2 Business day service.

The courier requires someone to sign for the receipt of the goods as proof of delivery. They cannot leave goods unattended. If you want your order left without having to sign please leave your consent to do so in the notes section when you place your order

Orders addressed to P.O. Boxes will be sent via New Zealand Post only.

If you are not home when the goods arrive, the delivery agent will leave a card requesting you to contact them or pick up the goods from the address supplied.

Rural Deliveries

We will happily send your order to rural addresses, there is no extra charge, but please allow an extra 1-3 days for delivery. 

Shipping Confirmation

On the day that the goods are dispatched, you will receive an email notification at the end of the day with your tracking information

Goods Lost in Transit
If we have confirmed to you that your order has been dispatched and the goods fail to arrive within the specified time frame above, please check on your order’s delivery progress using the tracking link in your order complete email.

If you suspect a problem then please email us at [email protected] with your order number and we will also assist you in locating your order. You must notify us of non-delivery within 7 days of dispatch otherwise goods will be deemed as delivered.

Saturday Deliveries
We do not offer Saturday deliveries.

Pick Ups
We do not offer a pickup service. All orders are couriered to you.

International Orders
We ship orders worldwide via International Express Courier.

Please use the shipping calculator at the checkout to see shipping rates for your specific order to your address

Free Shipping to Australia for orders over USD $149

Free Shipping to the USA, Canada, Mexico and Asia for orders over USD $149

Free Shipping to the UK and Ireland for orders over USD $149

We have heavily discounted shipping rates available for all other countries


Duties / Taxes

The Buyer is responsible for paying any Duties/Taxes (if any) that are due upon entry into your country.


International Shipping Timeframes for delivery 

Note: these are the normal timeframes that we are typically seeing for most orders, It is possible for your order to arrive faster or slower depending on the freight environment of the particular day.

Allow an extra 1-3 days if you are having your order sent to a rural address or difficult to serve area.

Australia 2-10 Days

Canada 2-10 Days

USA 2-10 Days

UK 3-10 Days

Returns Policy

Returns Policy

Product Problems & Returns Policy 

Paint Stripping Problems
To strip paint or varnish successfully you need to invest time to learn the necessary techniques. Even the best paint stripping products still require you to use the correct methods that suit your type of project before they will work satisfactorily. Methods that work for varnish stripping for example differ from lacquer stripping etc. This website provides extensive guidance to help you easily find the methods that will work best for you.

If you have not invested your time into learning the correct techniques then the products will very likely under perform and maybe not work at all. This is not a failure in the product but the nature of paint stripping in general as the techniques are a very important part of any success. Our experience has helped us gain expert skills and the main thrust of this site is to pass this knowledge to you.

In our experience, when someone is suspecting faulty product, we generally find it’s a technique issue and not faulty products at all.

We suggest that if you have problems seek our assistance as follows:

  • Read the Instructions supplied with the product.
  • Watch the free online tutorials at coopersstripclub.com
  • Call Customer Support line

USA: 1833 579 0489

UK: 0808 234 9303

Australia: 1800 600 616

New Zealand: 0800 678 678

International +64 6 3764381

Faulty Product
If the products are faulty, we will meet our obligations under the Consumer Guarantees Act to provide a remedy. Please email us at [email protected] with details of your purchase and your problem.

Change of Mind
We do not provide a refund if you have changed your mind about a particular purchase, so please choose carefully. 

Privacy Policy

Privacy Policy

Privacy Policy Statement

This is the web site of coopersstripclub.com.

Our postal address is 
P.O. Box 156, Pahiatua 4941, New Zealand

We can be reached via e-mail at [email protected]
or you can reach us by telephone at +64-6-3764381

For each visitor to our Web page, our Web server automatically recognizes IP Address.

We collect information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, fax number, payment information, billing address and IP Address. We do not store Credit Card information.

The information we collect is used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor.

We do share some information supplied by you to other parties who work with us in the processing of your order. These parties are those involved in processing your payment such as the bank that authorize your payment(s) and our warehouse agents who organize the delivery of your order. 

With respect to cookies: We use cookies to store visitors’ preferences, record session information, such as items that consumers add to their shopping cart, record past activity at a site in order to provide better service when visitors return to our site.

It is our policy to send email to our customers during the purchase process at shipping, in addition to customary business communications (payment confirmations, etc.).

If you do not want to receive email from us for other reasons in the future, please let us know by sending us an email at the above address.

If you supply us with your postal address online you will only receive the information for which you provided us your address.

Please provide us with your name and phone number. Persons who supply us with their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed online or to provide them after sales support if required.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by emailing us at the above address.

Upon request we provide site visitors with access to their transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them.

Consumers can access this information by emailing us at the above address, visiting us at coopersstripclub.com.

Upon request we offer visitors the ability to have inaccuracies corrected in contact information, transaction information.

Consumers can have this information corrected by sending an email to the above address, visiting us at coopersstripclub.com.

With respect to security: When we transfer and receive certain types of sensitive information such as personal or financial information, we do so using a secure SSL connection between our website and that person. Please review our Security Policy for more information about this.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number. 

Security Policy

Security Policy

  1. Protecting your information

Any personal information that you provide to us to create an account and to purchase goods is transferred securely over the internet using Secure Sockets Layer (SSL) encryption technology. We do not store any credit card information on our website that you provide to us to make a purchase.

  1. Remember to log out

To ensure that that there is no unauthorized access to your account, you should either log out or close the browser window once you have finished using the site. Failing to do this could allow someone to access your account.

  1. Alternative customer purchasing options

If you would like to make a purchase but do not wish to do so over the internet you may place your order over the phone.


Disclaimer of Warranties and Limitation of Liability

The website and its contents are provided by the Seller on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, as to the operation of the website, the accuracy or completeness of its contents, or that emails sent from the seller are free of malware or other harmful components.

To the full extent permissible by applicable law, The Seller disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. The Seller will not be liable for any damages of any kind arising from the use of the website, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages, even if the Seller is made aware of their possibility.

Your use of the website, its content, and any services or items obtained through the website is at your own risk. The Seller does not warrant that the website, its content, or any services or items obtained through the website will be accurate, reliable, error-free, or uninterrupted, that defects will be corrected, or that it’s site or the server that makes it available are free of viruses or other harmful components.